Live Chat Software
September 27-30, 2016
Hallam Conference Centre , Oak Lawn, IL

Sponsors


Sponsor

CX Impact 2016: Virtual Hold Technology
Website: http://www.virtualhold.com

At VHT, we believe that delivering an exceptional customer experience doesn’t have to be difficult. In fact, every customer interaction, regardless of channel, should enrich the brand and deepen the customer relationship.  VHT offers a suite of complementary, patented solutions that help organizations enhance the customer journey in order to... Read More

ePerformax
Website: http://www.ePerformax.com

ePerformax Contact Centers & BPO provides customer care, account services, inbound sales, website navigation and technical support for Fortune 1000 companies and achieves the highest CSAT and NPS using a Six Sigma-based approach to maximizing performance results and Voice of Customer insights to improve business success. Contact 901.832.8064 www.eperformax.com Read More

CustomersFirst Now
Website: http://www.customersfirstnow.com

CustomersFirst Now (CFN) has been refining our CX solutions for more than 40 years – working with many Fortune 100 companies.  We provide the only proven, predictive process that links Customer Delight to financial results by incorporating and measuring CX Best Practices.  For more information, contact Kim Chambers, Principal Consultant,... Read More

RingCentral
Website: http://www.ringcentral.com/

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications solutions. Easier to manage and more flexible than on-premise communications systems, RingCentral’s cloud solution meets the needs of modern distributed and mobile workforces, while eliminating the expense and complications of legacy hardware-based PBX systems. RingCentral is headquartered in... Read More

MaritzCX
Website: http://www.maritzcx.com

MaritzCX™ believes organizations should be able to see, sense and act on the experiences and desires of every customer, at every touch point, as it happens. The company helps organizations increase customer retention, conversion and lifetime value by embedding customer experience intelligence and action systems into the DNA of business... Read More