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Finding Your Inner Customer Service Agent with Barbara Burke

Barbara Burke |

World renowned Customer Management

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Emotional Contagion: The Key to Successful Customer Interactions
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6 Ways Customer Analytics Will Empower Agents, Improve the Experience
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2012-07-23

Stop Underselling the Importance of Call Center Intelligence
2012-07-18

Upcoming Events

Customer Management Practice

January 01 - December 01, 2030

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Customer Analytics Exchange

July 23 - 25, 2025
Austin, TX
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CCW Executive Exchange August 2025

August 11 - 13, 2025
The Radisson Blu Aqua Hotel | Chicago, IL
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