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Finding Your Inner Customer Service Agent with Barbara Burke

Barbara Burke |

World renowned Customer Management

RECOMMENDED

Emotional Contagion: The Key to Successful Customer Interactions
2012-08-09

6 Ways Customer Analytics Will Empower Agents, Improve the Experience
2012-07-23

Dear Customer: Nobody Likes a Bossy Britches
2012-07-23

Stop Underselling the Importance of Call Center Intelligence
2012-07-18

Upcoming Events

Customer Management Practice

January 1 - December 1, 2030

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Customer Contact Week Philippines 2026

March 10 - 13, 2026
Philippines
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Customer Contact Week Australia and New Zealand

18-19 March 2026
Royal Randwick Racecourse, Sydney, Australia
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