Myspace SVP Tish Whitcraft and the Impact of Social Media on the Customer Experience

Tish Whitcraft, Senior Vice President of Customer Experience and Operations for Myspace, sits down with former CCIQ editor Blake Landau before her keynote speech at the 11th Annual Call Center Week event in Las Vegas. Whitcraft discusses a number of topics she spoke about at the event, including advice on how to get started within the world of social media and how to utilize social media to your business's advantage, as well as how to decrease business costs through social media. To continue reading this story Click Here