Content

About
Events

Higher Learning: College Call Center Operations

CCW Digital Editor | 02/09/2011
Stuart Beame, Director of Student Information Services & Call Centers for Central Piedmont Community College in North Carolina, talks to CMIQ live at the 2011 Call Center Summit in Orlando. Beame, who received honorable mention for Call Center Leader of the Year at Call Center Week's Excellence Awards, discusses some of the differences between his call center and a more standard corporation's and what they concentrate on to delight their customers. Stuart also touches on gains their call cent... To continue reading this story Click Here

Upcoming Events


CCW Executive Exchange August 2025

August 11 - 13 2025
The Radisson Blu Aqua Hotel | Chicago, IL
Register Now | View Agenda | Learn More


Customer Contact Week Asia 2025

September 2 - 5 2025
Conrad Orchard Singapore
Register Now | View Agenda | Learn More

MORE EVENTS