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Metrics for Social Customer Service

Customer Contact Week | 01/06/2012

Learn in this metrics for social customer service eBook which customer service metrics drive service excellence and enhance customer experience in the age of social media.

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Upcoming Events


Customer Contact Week Asia 2024

July 16 - 19, 2024
One Farrer, Singapore
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Chief Experience Officer Exchange July 2024

July 17 - 19, 2024
The Guest House at Graceland | Memphis, TN
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CCW Executive Exchange August 2024

August 14 - 16, 2024
The InterContinental | New Orleans, LA
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