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Special Report: Field Service Management

For most organizations, especially during times of pandemonium and economic misfortune, efficiently managing a team of front-line employees (or field force), is one of the most operationally complex tasks.

Featuring executive interviews with insights and analysis from industry leaders, in this report you’ll learn:

• A 3-step-approach to increasing productivity through Field Service Management

• How to manage your front-line employees to increase productivity and revenue

• Real-time scheduling and operational efficiency

• How to deliver a managerial metric mentality

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Customer Contact Week For Government GovCC

28 - 29 October 2025
Hyatt Centric, Melbourne, VIC
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