The current legal landscape for call recording consists of numerous federal laws and industry mandates. It is important for contact center professionals to have a comprehensive resource that provides general information and guidance on best practices necessary to achieve and maintain compliance and verification.
"Call Recording and the Law " is the first comprehensive, 38-page guide to address several of the laws and requirements that impact contact center operations.
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January 1 - December 1, 2030
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September 2 - 5, 2025
Conrad Orchard Singapore
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