Content

About
Events

7 Simple Steps to Getting a Handle on Social Applications in Your Enterprise

Customer Contact Week | 02/18/2014

As of January 2011, there were 600 million Facebook users and 200 million Twitter users. Many millions use social services, from sharing photos via Instagram to sharing files via Boz.net or SlideShare.


So how many of your employees use social media? A lot. That's because social has become a normal tool used to manage and organize our lives. Social tools are flexible, efficient, effective and easy to adapt for personal and business uses.


In other words, you can't tell your users not to use social at work. It's like telling them not to walk on their feet. Yet due to regulations like Sarbanes-Oxley, you have to figure out how to manage social application use while adhering to the stringent requirements for compliance and eDiscovery.

Here are 7 ways you can icnrease your chances of controlling and properly channeling the use of social media in your organization

Download PDF Attachment

Upcoming Events


Customer Contact Week Asia 2024

July 16 - 19, 2024
One Farrer Hotel, Singapore
Register Now | View Agenda | Learn More


Chief Experience Officer Exchange July 2024

July 17 - 19, 2024
The Guest House at Graceland | Memphis, TN
Register Now | View Agenda | Learn More


CCW Executive Exchange August 2024

August 14 - 16, 2024
The InterContinental | New Orleans, LA
Register Now | View Agenda | Learn More

MORE EVENTS