Looking to 2015 – Preparing for the Future of Customer Interaction

The future of social media will be one of continued demand for instant gratification, and based on a Morgan Stanley study forecasting the meteoric rise of mobile connectivity, those organizations best offering concise, real-time interfacing will stand out. As you approach this day of no wait times and no superfluous information, all with need to maximize brand exposure in the process, what steps should you be taking to remain ahead of the curve? We kick off our final day of sessions with a Vistaprint manager who has conquered the current era of social CRM and can direct you to overcome the challenges of the future.