Video: Workforce Optimization Expert Roger Lee On The CCW Experience

Fresh after leading a workshop on Service Delivery Optimization, workforce optimization expert Roger Lee joined CCW Digital's Lisa Schulman to talk about the event experience.

"Every year it amazes me - the intellectual capital that comes to this event, that knowledge that comes to this event and the energy that comes the individuals who attend," says Lee.

The CCW series will be heading to Austin this fall.  Get details here.