New Research Webinar: Don’t Let AI Break Your Customer Relationships - Rules for Empathy in CX (Pre-Registration)

Image source: fauxels on Pexels  PRE-REGISTER FOR OUR UPCOMING RESEARCH-BASED WEBINAR BELOW Relationships are everything for customer contact leadership. Everything from how brands design their experiences to how they deliver “make goods” and “policy exceptions” is calibrated against the impact on customer loyalty and lifetime value. Will the rise of AI help brands better achieve this objective – and strengthen customer relationships? Or, will it eliminate t... To continue reading this story Click Here