New Research Webinar: Don’t Let AI Break Your Customer Relationships - Rules for Empathy in CX (Pre-Registration)
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PRE-REGISTER FOR OUR UPCOMING RESEARCH-BASED WEBINAR BELOW
Relationships are everything for customer contact leadership. Everything from how brands design their experiences to how they deliver “make goods” and “policy exceptions” is calibrated against the impact on customer loyalty and lifetime value.
Will the rise of AI help brands better achieve this objective – and strengthen customer relationships? Or, will it eliminate t...
