Expert Interview: Cindy Chastain, SVP, Customer Experience and Design at Mastercard

Cindy Chastain is the SVP of Customer Experience and Design at Mastercard. She will be one of the keynote speakers at Experience Design Week this February 25-27 in Denver, CO. Ahead of her keynote she gave her insights on the following:

• Her role at Mastercard  
• What experience design means 
• How experience design drives value for business 
• Delivering exceptional end-to-end business 

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