Astute is a full-service end-to-end customer engagement platform for the world’s largest global brands. Astute unifies all first-party data across the customer journey, offering AI-driven customer self-service, agent tools, social media management, and powerful Voice of the Customer tracking and analytics. With a focus on infusing automation and AI into the software, Astute helps brands keep up with consumer expectations across ALL channels. Winner of the 2020 Stevie® Award for Most Innovative Tech Company and CUSTOMER Magazine’s 2020 Contact Center Technology Award, Astute’s commitment to innovating the customer experience is well-recognized in the market.