Speakers


Colin Crowley
Colin Crowley
VP, Customer Experience
Freshly
Karen Mitchell
Karen Mitchell
Sr. Director - Product Services
Marriott
Robert Weis
Robert Weis
VP, Customer Service and Operations
Wiley and Sons
Tim Paul
Tim Paul
Managing Director, Customer Experience and Collaboration
Merrill Lynch
James Walterick
James Walterick
VP, Call Center and Support Operations
Arthur J. Gallagher Insurance
Christian Jensen
Christian Jensen
Director Customer Service - Citi Retail Services
Citi
Steven Carleton
Steven Carleton
Vice President Customer Experience
Premera Blue Cross