SPEAKERS

Carlisha Robinson
Carlisha Robinson
Chief Customer Officer
Beyond, Inc.
James Ashworth
James Ashworth
Vice President, Customer CARE
Southwest Airlines
Kalifa Oliver
Kalifa Oliver
Global Director, Employee Experience Analytics
Ford Motor Company
Mary Beth Green
Mary Beth Green
Chief Innovation Officer
Sheetz
Arun Nandi
Arun Nandi
Head of Data & Analytics
Unilever
Angel Durr
Angel Durr
Vice President, Operational Analytics & Tooling for Corporate Tech Agility
JPMorgan Chase & Co.
Libba Saptisky
Libba Saptisky
Senior Vice President, Customer Care
Tandem Diabetes
Lisa Williams
Lisa Williams
Senior Director, M&E Operations Talent Strategy & Employee Experience
Dow
Kristopher Moore
Kristopher Moore
Global Senior Director, Consumer Care
Mars
Fred Kleiman
Fred Kleiman
Vice President, Customer Service, Direct to Consumer
The Tennis Channel
Daniel Haden
Daniel Haden
Vice President, Global GTM Strategy & Enablement
Docusign
Leonard Green
Leonard Green
Vice President, Customer Success
Northwestern Mutual
Alana McCloskey
Alana McCloskey
Senior Director, Corporate & Foundation Engagement
Texas State University - San Marcos
Josue Berlanga
Josue Berlanga
Head of Care & Remote Sales
Philip Morris International
Tony Nuckolls
Tony Nuckolls
Senior Vice President, Business Development
Rocket Mortgage
Dennis Taylor
Dennis Taylor
Director, Digital Servicing Products
Delta Air Lines
Lisa Fleming
Lisa Fleming
Sr. Learning and Development Project Manager
AbbVie
Tiffany Cotterman, PhD
Tiffany Cotterman, PhD
Executive Director of Learning and Development
Clear Harbor
Jordan Zivoder
Jordan Zivoder
Quantitative Research Lead, CMP Research
Customer Management Practice
Brian Cantor
Brian Cantor
Managaing Director, Digital
Customer Management Practice
Sandy Ko Fonseca
Sandy Ko Fonseca
Founder & Principal, CCWomen
Customer Management Practice
Nicoletta Karpathios
Nicoletta Karpathios
Deputy Divisional Director, CMP Exchange
CMP

Brought to you by :

CCW Digital

Contact Us: info@customermanagementpractice.com