Speakers

Jamie Rhee
Jamie Rhee
Commissioner
Chicago Department of Aviation
Heather Magaha
Heather Magaha
SVP, Head Of Global Treasury Management Service & Implementations
Wells Fargo
Dan Hochstaetter
Dan Hochstaetter
Vice President, Global Loyalty & Ecommerce
The Hertz Corporation
Joan Murphy
Joan Murphy
Vice President, Global Customer Experience Operations
TransUnion
Bernie Leas
Bernie Leas
Vice President, Operations
Balsam Brands
Tatyana Ngai
Tatyana Ngai
AVP, Business Program Office
AT&T
Todd McReynolds
Todd McReynolds
Vice President, Customer Care & Vendor Management
LegalZoom
Tope Sadiku
Tope Sadiku
Global Head of Strategic Planning
Kraft Heinz
Karen Mitchell
Karen Mitchell
Senior Director - Product Management
Marriott International
Kathleen Kraft
Kathleen Kraft
Senior Director, Global Organizational Change Management
Stericycle Inc.
Anil Sebastian
Anil Sebastian
Director, Data Science & Engineering
Microsoft
Arretta Stivers
Arretta Stivers
Director of Client Success
Realtor.com
Ryan Burke
Ryan Burke
Director of Global Customer Support & Customer Experience
Roblox
Pierce Zanders, MBA
Pierce Zanders, MBA
Executive Director, Customer Service Support, DEI Advocate
Sammons Financial Group
Tamika Williams
Tamika Williams
Contact Center Director of Radiology, Breast Imaging and Outpatient Centralized Scheduling
Stamford Health
Mariano Tan
Mariano Tan
President and CEO
Prosodica
Jason Ten-Pow
Jason Ten-Pow
President and CEO
bespokeCX
Phil Gray
Phil Gray
Chief Product Officer
Interactions, LLC
Paulo Silva
Paulo Silva
Chief Revenue Officer
Humach
Steve Pruden
Steve Pruden
Chief Executive Officer
Studio Science
Christopher Vice
Christopher Vice
Chief Design Officer
Studio Science
Anant Singh
Anant Singh
Vice President, Global Sales
Sanas.ai
Joe Charnitski
Joe Charnitski
Director, Field Communications
Sprinklr
Niki Lotte
Niki Lotte
Senior Product Marketing Manager
Uniphore
Nicole Kyle
Nicole Kyle
Chief Analyst & Managing Director, CMP Research
Customer Management Practice
Michael DeJager
Michael DeJager
Principal Analyst & Managing Director, Events
Customer Management Practice
Leslie O’Flahavan
Leslie O’Flahavan
Owner
EWRITE
Brooke Lynch
Brooke Lynch
Principal Analyst & Divisional Director, Digital
Customer Management Practice
Jordan Zivoder
Jordan Zivoder
Quantitative Research Lead
CMP Research

Brought to you by :

CCW Digital

Contact Us: info@customermanagementpractice.com