Bit-Lever is a Gamification and Business Intelligence Platform designed to dramatically improve performance and reduce attrition in your contact centers. Bit-Lever provides Leaderboards, tools to track coaching and QA, and customized scorecards for your frontline. Agents in Bit-Lever receive clear feedback on their performance, received automated digital recognition, and can earn gift cards in the Bit-Lever store. In contact centers, engagement improves performance and drives a better customer experience. The Bit-Lever platform is the engagement platform your centers need.