Capacity is a new kind of helpdesk, powered by artificial intelligence, that automates support for your customers and employees. Your customers expect fast answers and help, but your support teams are inundated with phone calls, shoulder taps, and tickets. With Capacity, your support teams can deflect issues with AI self-service, freeing them up for more time-intensive tasks.

Furthermore, the Capacity Platform features a powerful workflow automation engine that empowers your teams to automate tasks, free up time, and drive ROI for your business. Essentially, support teams that work with customers or internal stakeholders can benefit from Capacity’s AI-powered helpdesk.