ProColombia represents the booming Colombian BPO sector. We are participating at CCW Exchange with a delegation highly experienced in providing nearshore services centered in Client Care, Customer Experience, CX Consultancy and solutions implementation, RPA, Loyalty and Retention campaigns, just to mention a few of the services available. Colombia is at the center of the discussion today in Latin America when it comes to providing top of the quality BPO services, backed by a strong industry cohesion, large multinational players, and overall 600.000 workforce across the country, increasing bilingual talent at a very competitive cost. Today, clients served from Colombia can save up to 30% in costs compared to the US and other nearby locations like Costa Rica. According to a BPO Index released early in the year, Colombia ranked as #1 location for BPO service deployment based on human capital quality, government support, economic stability and IT infrastructure.