Roojoom’s Personal Journey Orchestration platform uses AI to reinvent how brands engage with each individual customer for optimal impact on customer service business KPIs, as well as, on customer loyalty and satisfaction. Deployed by early adapters including AT&T and Comcast, Roojoom’s platform outperforms the standard playbook for customer engagement and replaces linear, segmented communications campaigns with AI-based personal engagement journeys (e.g. onboarding) and introduces continuous customer journeys for troubleshoot and resolve – run by personal AI engines from issue to resolution, showing high resolution over self-service digital channels.