We help companies grow, improve, and execute by providing high-quality trained specialists working on the best technology platforms to deliver extraordinary customer experiences. Our associates’ skillsets add value to your business by providing:

* Omni-channel customer service on the world’s leading cloud-based platforms.

* Order taking, sales processing with PCI-DSS certification to ensure credit card data security.

* Lead generation for B2C and B2B clients.

*Inbound customers service and problem resolution.

* Major CRMs Integration to automate call interactions.

* Call analytics that provide actionable insights into customer interactions.

* Solutions for human resource staffing challenges.

Back-office Business Process Outsourcing (BPO) including accounting, HR, Dispatch services, travel reservation specialists, debt settlement, e-retail omni-channel support, and marketing services.

Touchstone savings are typically 40%-70% compared to the cost on in-house or domestic call centers in the U.S. While these savings are significant, a commitment to quality and performance comes first. We are a 20-year-old U.S. company that owns and operates six facilities across Asia. We bring a focus and level of commitment to our clients that results in success.