Arthur L. Price III is a results-driven healthcare patient access executive. He is respected and valued as a business professional with extensive clinical experience, administrative oversight, and staff leadership. His leadership continues to result in high-performing contact centers with exceptional quality and service standards. He has dedicated the past 15 years to improving quality and expanding access to healthcare for all.
Price has successfully launched and managed Access Centers for major Academic and Non-Profit health systems throughout the years. He specializes in rapid-growth centralizations and change-management initiatives. Under his leadership, Access Center metrics soared to their highest potential, and senior leaders respect and value his ability to streamline patient access protocols and execute strategy across the enterprise.
Day 2 | Thursday, September 5
8:30 AM KEYNOTE | Reviving Your Contact Center: Empowering Employees for Success
Join Arthur Price, a seasoned patient access executive, as he shares key strategies and insights into transforming healthcare contact centers to support access to all care models. Arthur will discuss his proven approaches to turning around underperforming centers, aligning operations with broader organizational goals, and driving improvements in service delivery. We also delve into the critical need to prioritize employee engagement and satisfaction. Join this session to gain illuminating insights and practical approaches for improving access to services, enhancing patient experiences, and reducing employee attrition in any contact center environment.
Check out the incredible speaker line-up to see who will be joining Arthur.
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