Why Attend?

Best Conference You Could Get!

“The Patient Exchange program was excellent. It was a great avenue in which experts in the field could meet together and network. It was an opportunity to learn about best practices and solutions that are appropriate to Patient Experience work in your organization. It was amazing. I think it’s an opportunity for Patient Experience officer across the country to explore because if you are looking at way of improving employee engagement or using customer feedback to improve care, this is the best location and the best conference that you could get.” – Patient Experience Officer, VA Connecticut Healthcare System

Enjoyed the Smaller Setting!

“What I enjoyed about this event was that it was a smaller group. It was a workable group where you could actually network both with vendor partners and individuals that are with both larger organizations and smaller organizations, who are doing your same job and you can come up with tactics and tools to take back and implement. I met with people who doing things that I am looking to do right away. I also met with vendors such as Tonic and Customerville who can help us get to the next level to get to the things that we need to do to enhance the patience experience.” – Vice President Patient Experience, University of Maryland Upper Chesapeake Health

Open and Intimate Setting!

“This is a very open and intimate setting where we can learn not just from our industry but also from others and that’s important too. I was speaking with some strategic vendors that were here, and was able to learn how experience in general, that have been disrupted from digital in the past can serve as points of learning. And this will help us move the Patient Experience using digital platforms especially in my case, more effectively.” – Chief Digital Officer & Senior Vice President for Technology Innovation, Thomas Jefferson University

Looking Forward to More!

“It was a great opportunity to connect with colleagues and vendors. I spent some time chatting with some exceptional vendors where I think we can create some alignment around their product and what PM Pediatrics is trying to do to improve the Patient Experience for our patients and families across our sites. This was a small and intimate setting that gave us all the opportunity to get to know each other on a more personal level that you don’t get at other large conferences. It’s been a really great experience and I am looking forward to more.” – Patient Experience Officer & Director of Employee Learning & Development, PM Pediatrics