Meet Our Industry Experts & Innovators!

Taryn Risucci
Taryn Risucci
Chief Sales & Distribution Officer, Individual Markets
Unitedhealthcare
Unitedhealthcare
Rachel Papka
Rachel Papka
Chief Innovation Officer
SDMI
SDMI
Todd Unger
Todd Unger
Chief Experience Officer
American Medical Association
American Medical Association
Joan Pendergast Cox
Joan Pendergast Cox
Chief Experience Officer
LifeBridge Health
LifeBridge Health
Arthur Price III
Arthur Price III
Vice President of Access to Care
Metro Health
Metro Health
Rahul Goyal
Rahul Goyal
Senior Director AI/ML Engineering
Optum
Optum
Faithe Toomy
Faithe Toomy
Director, Voice of the Customer & Insights
Insulet Corporation
Insulet Corporation
Yasir Khalid
Yasir Khalid
Director, People Centered Care and Health Justice
WOHS
WOHS
Mansi Mehta
Mansi Mehta
Executive Director, Customer and Content Strategy, Rare Diseases
Novartis
Novartis
Jeremy Stroud
Jeremy Stroud
Vice President, Customer Service, Patient Services, and IT Delivery
Heartland Dental
Heartland Dental
Maribeth Duggins
Maribeth Duggins
Director, Customer Insights and Change Management
McKesson
McKesson
Stephen Framil
Stephen Framil
Corporate Global Head of Accessibility
Merck & Co
Merck & Co
Jessica McAllister
Jessica McAllister
System Vice President, Strategy and Operations
Tufts Medicine
Tufts Medicine
Jasmine Garcia
Jasmine Garcia
Director of Quality Support
UCLA Health
UCLA Health
Vivek Goel
Vivek Goel
Chief AI Strategist & CEO
Wellness Connection
Wellness Connection
Laurie Simpson
Laurie Simpson
AVP High Reliability
Samaritan Health Services
Samaritan Health Services
Dorian Pierce
Dorian Pierce
Director Clinical Services
Washington University School of Medicine
Washington University School of Medicine
Jaysa Boyer
Jaysa Boyer
Head, Employer Engagement
Ultimate Medical Academy
Ultimate Medical Academy
Dr. Tiffany Cotterman PhD
Dr. Tiffany Cotterman PhD
Vice President of Customer Experience
Clear Harbor
Clear Harbor
Lisa DeFalco
Lisa DeFalco
CEO & Founder
TPG
TPG
Melba Ansah
Melba Ansah
Executive Director, Ambulatory Operations and Strategic Initiatives
Uchicago Medicine
Uchicago Medicine
Richa Diwan
Richa Diwan
Director, Strategy & Operations
Included Health
Included Health
Roni Jamesmeyer
Roni Jamesmeyer
Senior Product Marketing Manager
Five9
Five9
Brooke Lynch
Brooke Lynch
Divisional Director of Digital
Customer Management Practice
Customer Management Practice
Sandy Ko Fonseca
Sandy Ko Fonseca
Founder and Principal, CCWomen
Customer Management Practice
Customer Management Practice

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