Speakers

Dr. Patrick Carroll
Dr. Patrick Carroll
Chief Medical Officer
hims & hers
Edison Bond Jr.
Edison Bond Jr.
Chief Patient Experience Officer
Episcopal Health Services, Inc.
Vivek Goel
Vivek Goel
Chief AI Strategist
Wellness Connection
David Weisman
David Weisman
Chief Experience Officer
NYC Health + Hospitals
Mir Mahmood
Mir Mahmood
Senior Vice President, Operations
Premier Home Health Care Services, Inc
Steve Chambers
Steve Chambers
Vice President, Enterprise Contact Center
Sutter Health
Patrick Kokoruda
Patrick Kokoruda
Vice President of Clinical Access Management & Contact Center
Geisinger
Sheri Johnson
Sheri Johnson
Vice President, Member Enrollment & Billing
UCare
Jeremy Stroud
Jeremy Stroud
Vice President, Customer Service
Heartland Dental
Dr. Shikha Desai
Dr. Shikha Desai
Vice President Operations, Student Resources
UnitedHealthcare
Arthur Price III
Arthur Price III
Vice President of Access to Care (as of October 2024)
Metro Health
Jim Economou
Jim Economou
Vice President, Patient Access Contact Centers
Endeavor Health
Felicia Davis
Felicia Davis
Vice President, Workforce Transformation
Ultimate Medical Academy
Brandi Yates
Brandi Yates
Associate Vice President of Learning and Development
Ultimate Medical Academy
Steve Framil
Steve Framil
Corporate Global Head of Accessibility
Merck
Tarak Shah
Tarak Shah
Head of US Customer Engagement
Ferring Pharmaceutical
Jaysa Boyer
Jaysa Boyer
Head, Employer Engagement
Ultimate Medical Academy
Le Quiche Singletary
Le Quiche Singletary
Enterprise Customer Service Director
Pediatric Associates
Michael DeJager
Michael DeJager
Managing Director, Events
Customer Management Practice
Brian Cantor
Brian Cantor
Managing Director, Digital
Customer Management Practice
Daniel Ash
Daniel Ash
CEO & Co-Founder
Journeyfront
Mariano Tan
Mariano Tan
President & CEO
Prosodica
Brenden McGlinchey
Brenden McGlinchey
Director, Information Management Practice Lead
Kenway Consulting
Mike Stack
Mike Stack
Strategic Account Director, Healthcare
LinkLive
Kyle Finke
Kyle Finke
Director, Contact Center Solutions Practice Lead
Kenway Consulting
Clay Wolff
Clay Wolff
Managing Director - Business Development
Kenway Consulting
Cody Saults
Cody Saults
Account Executive
LinkLive
Will Davis
Will Davis
Organizational Development Leader
BayCare Health System

Brought to you by :

CCW Digital

Contact Us: info@customermanagementpractice.com