Jessica McAllister

When it comes to redesigning access, the first step can be one of the hardest. Jessica McAllister has led turnaround work across multiple health systems, improving scheduling, call center performance, and digital access. The secret isn’t a massive overhaul all at once, but a disciplined approach to prioritization, scaling, and hands-on improvement that builds momentum.

Take away a practical framework for evaluating, prioritizing, and sequencing access initiatives, along with actionable insights to kickstart transformation and scale success.

• Practical insights into what early-stage, ground-level transformation really looks like.
• A framework for identifying which access initiatives to tackle first.
• Cultivating shared understanding around the approach.
• Guidance on how to balance quick wins with long-term scalability.
• An open discussion space to compare challenges across different system sizes and maturity levels.