Mariano is a visionary with 25+ years of contact center industry experience as an executive and consultant. He noticed companies struggling to balance efficiency, effectiveness, and customer experience. Mariano assembled a team, developed a data-driven platform for building engaged workforces, and delivering exceptional customer experiences. He loves using data to solve problems and help businesses thrive. Mariano is an innovative leader changing how businesses approach customer experience.
Check out the incredible speaker line-up to see who will be joining Mariano.
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