November 3rd & 12th 2020
Sponsored by RingCentral
Back in the spring as the world went into a global lockdown, there was a mass exodus of employees moving from the comfort of their offices and contact centres to work from home. Seven months on we are taking the opportunity to reflect on how organisations are modifying the ways in which they communicate to suit the new ways of working, and the lessons learned along the way to make this shift to remote working beneficial to the enterprise and to its agents as well as its customers. Remote working offers employees the freedom to create a much better work/life balance, however with great freedom comes great responsibility and the onus is on your employees to manage that freedom responsibly but what can your business be doing to support and encourage your employees through this? In this 60 minute Virtual Think Tank, join together with leaders from across a range of different sectors to discuss what they’ve learned during this period, and how they are ensuring this new way of working is sustainable and productive, to ensure we don’t go back to the outdated 9 – 5 regimented office environment.
Register for the Virtual Think Tank here >