Unlocking the Future of Customer Connection: Turning AI Investment into Impact and Efficiency in a Cost-Conscious World

More than ever, organisations across industries are reimagining how they engage with their customers, and moving beyond transactional support to intelligent, proactive, and emotionally attuned experiences. What was once considered futuristic is now rapidly becoming foundational to customer strategy. With the emergence of smarter AI engines, voice-enabled interfaces, and contextual data-driven engagement, customer experience is no longer just a function – it's a competitive advantage.

In this exclusive and interactive Private Lunch session hosted by BT, we gather a select group of Asia’s senior customer leaders for an open discussion on “Neura: Powering Possibilities with AI.” Together, we’ll explore how leading organisations are using AI and Voice to shape the future of customer experience - unlocking new value, connection, and growth at every touchpoint.

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