Asia's #1 Regional Customer Contact Event
September 02 - 05, 2025
| Grand Copthorne Waterfront Singapore
Sponsors & Exhibitors
2025 Sponsors & Exhibitors
SendBird
Website: https://sendbird.com
Sendbird is building the AI workforce of tomorrow—delivering fast, human-like support for leading brands across APAC, including Carousell, Traveloka, Tiket.com, NTUC First Campus, Ruangguru, Ralali, GrabJobs, Rakuten, and CoupangPlay. Our AI agents autonomously resolve over 50% of support and sales inquiries across in-app chat, email, SMS, and WhatsApp—seamlessly retaining context... Read More
Talkdesk
Website: http://www.talkdesk.com
Talkdesk® is on a mission to rid the world of bad customer experience. With our cloud-native, generative AI-powered CX platform, purpose-built industry solutions, and extensible AI offerings, we empower enterprises in the cloud and on-premises to deliver exceptional customer experiences that make them more competitive, grow revenue, reduce costs, and... Read More
2024 Sponsors & Exhibitors
CleanAudio
Website: www.cleanaudio.ai
CleanAudio offers an Audio Experience Platform (AXp) for contact centers, transforming agent and customer interactions through cutting-edge audio enhancement. Our AI-powered patented technology goes beyond basic noise cancellation, offering a comprehensive suite of solutions like echo suppression, voice enhancement, and even accent modification. With flexible deployment options and scalable pricing,... Read More
Content Guru
Website: http://www.contentguru.com/solutions/
Content Guru is a multi award-winning cloud contact centre and customer engagement provider, operating across three core regions – Europe, Asia Pacific and North America. Its cloud communications technology, Storm®, is identified by leading analysts as one of the world’s premier contact centre platforms, combining fully-blended, omni-channel contact processing (including... Read More
Genesys
Website: https://www.genesys.com/en-sg
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic,... Read More
GigaAI
Website: giga-ai.com
GigaAI is a mission-driven company dedicated to providing the best learning solutions and support for people from all walks of life around the world. By providing affordable and accessible technologies powered by AI, learning will be very different – we call it edutainment! We will interact with many more new... Read More
IGT Solutions
Website: www.igtsolutions.com
IGT Solutions is a next-gen customer experience (CX) company. We enable personalized, meaningful, and effective interactions by combining cutting-edge technology, innovative solutions, and the power of Gen AI to deliver exceptional end-user experiences. Established in 1998, IGT has over 90 global marquee customers and 25,000 CX experts servicing client processes... Read More
Inspiro
Website: https://inspiro.com/
A global CX outsourcing leader, Inspiro empowers smart, secure, seamless, scalable, and satisfying customer experience (CX) across a network of 58,000 BPO and customer champions in 100 strategic locations. With delivery operations in North and Latin America, Australia, and the Asia Pacific, Inspiro supports every stage of the customer lifecycle... Read More
NICE
Website: https://www.nice.com/
At NICE we are passionate about removing the friction between companies and consumers, creating extraordinary experiences that build brand loyalty and create unbreakable bonds. We enable organizations to address today’s consumer and employee expectations, by delivering effortless, consistent, and personalized digital-first experiences with CXone, the world’s leading cloud CX platform.... Read More
novomind
Website: www.novomind.com/en
novomind AG develops tailored software solutions for customer service and digital commerce across the world. The highest level of dedication, maximum customer focus and close collaboration across all levels are at the centre of its product development and implementation. As an owner-managed company in Germany, novomind is one of the... Read More
Talkdesk
Website: http://www.talkdesk.com
Talkdesk® is on a mission to rid the world of bad customer experience. With our cloud-native, generative AI-powered CX platform, purpose-built industry solutions, and extensible AI offerings, we empower enterprises in the cloud and on-premises to deliver exceptional customer experiences that make them more competitive, grow revenue, reduce costs, and... Read More
Tata Communications
Website: https://www.tatacommunications.com
A part of the Tata Group, Tata Communications (NSE: TATACOMM; BSE: 500483) is a global digital ecosystem enabler powering today’s fast-growing digital economy in more than 190 countries and territories. Leading with trust, it enables digital transformation of enterprises globally with collaboration and connected solutions, core and next gen connectivity,... Read More
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