Asia's #1 Regional Customer Contact Event

September 02 - 05, 2025 | Grand Copthorne Waterfront Singapore

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Agenda (Solution Providers)

Get in Front of Asia’s Fastest-Growing CX Markets

Customer Contact Week Asia 2025 returns to Singapore from 2–5 September, bringing together the region’s most influential contact centre, customer service, and operations leaders across industries like BFSI, telco, healthcare, e-commerce, and transport.

With over 70% of APAC contact centres planning to invest in AI through third-party vendors, now is the time for solution providers to engage decision-makers who are actively evaluating partnerships.

Featured Agenda Themes From

Investment to Impact: Optimising AI & Tech Integration in CX Operations
Cost-Efficient CX: Thriving in a Volatile Economy with Smarter Automation
Customer Retention at Scale: Leveraging Omnichannel Strategies
Responsible AI: Balancing Innovation with Ethics and Compliance

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Asia's #1 Regional Customer Contact Event

Agenda (Solution Providers)

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