Benjamin Chandraraj, SVP of Product Management in Sprinklr, is an expert in transforming Contact Centres. He has 20+ years of leadership experience, deploying large customer transformation projects. Prior to Sprinklr, Ben worked for Dell for 19 years and specialised in leading the organisation of 20,000+ agents handling 50M+ contacts in 16 languages. Ben has a successful track record helping organisations:
• Make informed, value-based long-term investment decisions
• Develop operating models designed for cultural adoption
• Proven track record of developing engaged, high performing teams
Winner of numerous industry awards for implementation of Integrated sophisticated AI capabilities & out of the box technology for a differentiated solution to resolve new support challenges, he has been rated as an Exceptional Performer & identified as a key talent in his various roles.
Check out the incredible speaker line-up to see who will be joining Benjamin.
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