Jacque Lim

First Vice President, Group Head of Operational Excellence, Group Retail & Channels Tech&Ops UOB

Main Conference Day 1 - Wednesday, 17 July 2024

9:00 AM Panel Discussion: Advisory Board Speaks! What Keeps Customer Contact Leaders Awake at Night?

  • Predicting evolving customer expectations – and trying to go above and beyond
  • Making personalised interactions with customers a reality in customer support hubs
  • Delivering the best possible service through Human-AI collaboration 

Check out the incredible speaker line-up to see who will be joining Jacque.

Download The Latest Agenda