The Exchange series is an invite-only, exclusive gathering for key decision makers. All attendees influence CX and customer contact operations at the strategic level with an active need for solutions. Senior attendance creates a strategic benchmarking environment and meaningful, focused conversations.

See What We Have Planned for Memphis!

Key Topics Include:

• Intuitive Design for Enhanced Customer Experience
• AI Implementation and Integration
• Emphasizing Employee Engagement to Cultivate a Customer-Centric Culture
  
• Strategies to Reactivate Customers
• Data Metrics and Operations in CX