Brochure

The Exchange series is an invite-only, exclusive gathering for key decision makers. All attendees influence CX and customer contact operations at the strategic level with an active need for solutions. Senior attendance creates a strategic benchmarking environment and meaningful, focused conversations.

See What We Have Planned for St. Louis!

Key Topics Include:

• CX Data Metrics to Actionable Insights
• Artificial Intelligence Implementation
• Customer Loyalty & Retention
• Strategies for Customer Personalization
• Creating Reliable Customer Journey Mapping