Charles Spence

Companies are looking to better understand their customers so can serve them more proactively. That's one reason why 68% of companies are increasing investments in customer analytics tools. AI is expanding what analytics tools can do and better UX, ease of use, upgraded visualizations and more are helping analytics and Voice of Customer teams move beyond reactive data, like post-contact surveys. How should you differentiate customer analytics providers and what do marketplace trends suggest about this technology category? Learn more from CMP Research as it unveils its latest Prism for Customer Analytics Tools. 

This isn’t just a panel about careers in finance, it's a conversation about purpose, passion, and the transformational power of advocacy.

Join a dynamic fireside chat with women leaders who have not only shaped successful careers in the financial sector but have also channeled their influence and social capital into meaningful change. From healthcare access and human rights advocacy to global philanthropy and climate action, these women show us what it means to lead with both head and heart.

Together, we’ll explore how their day jobs intersect with their passion projects, how they leverage networks and social capital to amplify impact, and what lessons they’ve learned about resilience, equity, and driving systemic change.

If you’ve ever wondered how to align your career with your higher purpose or how to use your professional platform to create broader social good this session will inspire and challenge you.