iAdvize (Past Sponsor)

iAdvize, the 360° Conversational Platform, empowers more than 2,000 brands to deploy an immersive customer experience at scale via messaging, providing conversation throughout the customer journey and unlocking the power of human and conversational AI. Over 1.3 billion messages have been tracked on the platform since its creation. As a provider of a comprehensive solution for marketing, sales, and customer support, iAdvize has had one mission since our inception in 2010—to connect brands and their customers through meaningful conversations. Major brands like Samsung, Nespresso, OtterBox, Hyundai, and Decathlon have deployed the platform to increase their online revenue, reduce their operational costs (-80% vs. phone call), and build customer loyalty and engagement (20x vs. email). iAdvize offers an AI-powered conversational platform that connects customers and brands at various touch points during the customer journey via messaging on all major channels and allows them to start a conversation with the best respondent. Whether that’s an intelligent chatbot, on-demand independent expert, in-store sales associate, or customer service representative, iAdvize bridges the gap via messaging 24/7. iAdvize also takes building customer engagement a step further by offering immersive, interactive live shopping experiences.