2021 CCW Excellence Awards Winner for Workforce Innovation of the Year
Pathlight’s performance intelligence platform keeps customer-facing teams engaged and motivated to exceed expectations. Our platform combines real time data analysis, communications, AI coaching, predictive goal setting, 1:1, recognition, QA, and much more in one app. Pathlight empowers data-driven management at every layer of the organizational chart, and we want to help every single person be their professional best. Something magical happens when everyone knows exactly how they are doing and how they can improve. We all deserve to have this information – unbiased and in real-time. It should be as easy as checking the weather. With Pathlight, you can:
- Track all of your CX metrics in one place
- Be a world-class manager with built-in coaching templates
- Easily align teams to the same set of goals & metrics
- View & track performance in real time
- Motivate your team with 1:1s, Mini Goals and Contests
- Review and provide feedback on sales conversations
- Real Results: - 88% of managers agree that they can manage more people with Pathlight
- 95% of managers say they identify performance issues faster
- 76% of users agree that Pathlight helps them hit their goals
- 95% of managers say they have improved team satisfaction