View the Agenda - Customer Contact Week For Government - GOVCC 2025
Get ready - the GovCC 2026 Agenda launches on 11 November!
For the first time ever, Customer Contact Week (CCW) ANZ, the region’s flagship customer contact and CX event, will be co-located with GovCC - Australia’s only dedicated event for government contact centre and citizen experience leaders. Discover how leading agencies are transforming citizen experience (CX), modernising contact centre operations, and leveraging AI, automation, and data-driven decision-making to deliver faster, smarter, and more human government services.
Stay tuned for the full agenda release and be the first to explore sessions, speakers, and networking opportunities designed to shape the future of government service delivery in Australia.
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