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It was valuable to see how others were addressing challenges which are common to many of us.

I found the conference gave me networking opportunities and further information for actions into the future.

This was a valuable experience which I received a lot of useful information.

A fantastic conference with over 40 speakers presenting on a variety of case studies and hearing the successes, challenges, barriers and innovative ideas to deliver exceptional customer service was inspiring.

The most valuable component was that everyone was from a government entity and we could all openly share relevant challenges relating to government.

Good opportunity to network with professionals who are passionate about delivering a quality customer experience, in a multi channel contact centre.

A good range of speakers speaking on subjects relevant to my own work situation, great opportunity to meet people from across government and share experiences.

The conference was a fantastic opportunity to obtain an insight into how other government contact centres operate. I enjoyed meeting other professionals in the industry.

Valuable, informative, entertaining and well executed conference.

A/NZ's Longest Running Contact Centre Event for Government

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