Future-Ready Government, Designed Around People
Seamless, Smart, and Citizen-Centric Customer Contact & Digital Services
28-29 October 2025 | Hyatt Centric, Melbourne, Victoria
GovCC Infographic
11 ways government contact centres can embrace digitalisation
If you are interested in more specific case studies on successfully embracing digital channels to meet changing customer expectations, take a look at the agenda for the Government Contact Centre Summit 2016.
