Future-Ready Government, Designed Around People
Seamless, Smart, and Citizen-Centric Customer Contact & Digital Services
28-29 October 2025 | Hyatt Centric, Melbourne, Victoria
The speaker Anthony Brown was part of the previous event. To review the most recent speakers list, click here.
Anthony Brown
Director of Solution Consulting NICE
Anthony is a passionate and creative Customer Experience Specialist with over 20 years’ experience in delivering contact centre projects and leading complex solutions sales. His comprehensive knowledge of emerging technologies such as big data, real-time analytics, and mobile solutions all help his mission of transforming customer experience in the digital global economy. His commitment to digitally transforming customers and developing ‘connected’ experiences for their customers has led to Anthony regular presenting at Industry Events.
Anthony is the CCaaS & Director of Solution Consulting for NICE Australia & New Zealand. Anthony has 20 years of experience in contact centres, ranging from support & operations through project delivery and technical expertise. Anthony and the International Solution Engineering team cover all aspects of NICE’s leading cloud platform, from omnichannel routing and WEM, to analytics, automation, and AI. He has extensive experience with analytics-driven customer experience and compliance solutions across financial markets and contact centres at many well-known Australian organisations.
Check out the incredible speaker line-up to see who will be joining Anthony.
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