DELIVERING A SEAMLESS CUSTOMER EXPERIENCE THROUGH UNITING
THE CUSTOMER CONTACT CENTRE AND DIGITAL CITIZEN SERVICES
21ST – 23RD OCTOBER 2024 - MELBOURNE, AUSTRALIA
Catherine Veronesi
Manager Customer Service City of Sydney
Conference Day One: Tuesday, 24th October 2023
Conference Day Two: Wednesday, 25th October 2023
10:20 AM Panel Discussion | The Road Map to Efficient Self-Service
· The how and why of self-service for today’s customer
· Empowering customers through digitisation and self-service opportunities
Check out the incredible speaker line-up to see who will be joining Catherine.
Download The Latest Agenda
