DELIVERING A SEAMLESS CUSTOMER EXPERIENCE THROUGH UNITING
THE CUSTOMER CONTACT CENTRE AND DIGITAL CITIZEN SERVICES
21ST – 23RD OCTOBER 2024 - MELBOURNE, AUSTRALIA
Debra Duan
Customer Experience (Contact Centre) Project Coordinator City of Canterbury Bankstown
Conference Day One: Tuesday, 24th October 2023
Conference Day Two: Wednesday, 25th October 2023
10:20 AM Panel Discussion | The Road Map to Efficient Self-Service
· The how and why of self-service for today’s customer
· Empowering customers through digitisation and self-service opportunities
Check out the incredible speaker line-up to see who will be joining Debra.
Download The Latest Agenda
