Customer Driven was established September 2014 by Louis Dupé and Peter Trowbridge with the vision to build a customer-centric business consulting and services company. The founders, supported by a team of experienced business practitioners, have developed a reputation for delivering business improvement results for clients across business and government sectors.

USU are global leaders in Knowledge Management systems, setting industry standards for over 20 years. As USU’s only Australian partner Customer Driven’s Knowledge Management team are experts in implementing and managing end to end KM solutions, that empower frontline staff to deliver exceptional and consistent customer service.