Content

About
Events

Know Your Customers, Keep Your Customers: Five Key Benefits of Using Automated Surveys to Gauge Customer Satisfaction

Customer Contact Week | 09/30/2011

Learn how automated surveys are providing companies a proactive, efficient, and cost-effective way to turn customer experience insight into action – and transform customer satisfaction from a passive measurement into a competitive differentiator.

Download PDF Attachment

Upcoming Events


Customer Contact Week Asia 2024

July 16 - 19, 2024
One Farrer Hotel, Singapore
Register Now | View Agenda | Learn More


Chief Experience Officer Exchange July 2024

July 17 - 19, 2024
The Guest House at Graceland | Memphis, TN
Register Now | View Agenda | Learn More


CCW Executive Exchange August 2024

August 14 - 16, 2024
The InterContinental | New Orleans, LA
Register Now | View Agenda | Learn More

MORE EVENTS