Learn how automated surveys are providing companies a proactive, efficient, and cost-effective way to turn customer experience insight into action – and transform customer satisfaction from a passive measurement into a competitive differentiator.
February 19 - 21, 2025
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April 22 - 23, 2025
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By partnering with CCW Digital, you’ll increase brand awareness, position yourself as a thought leader, introduce your solution to the market, make executive connections, while generating new leads. Based on your business goals, our analysts can help align your company with the right opportunity.
As the world's largest customer service online research hub, CCW Digital provides 170,000+ members with the tools to optimize their customer contact operations. Through market study reports, seminar series, webinars, and a variety of other media, we’re driving this year’s critical conversations on Generative AI like ChatGPT, automation, agent engagement, self-service, personalization and more.
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