Content

About
Events

Cloud as a Journey: The Reality of Cloud-Based Solutions in Contact Centres

Customer Contact Week | 05/26/2015

This White Paper is an objective view of the current use of cloud-based contact centres, as well as the experience, plans and attitudes of UK businesses to this method of providing service to customers.

White Paper: commissioned by Genesys and written by ContactBabel

Download PDF Attachment

Upcoming Events


Customer Contact Week Asia 2024

July 16 - 19, 2024
One Farrer, Singapore
Register Now | View Agenda | Learn More


Chief Experience Officer Exchange July 2024

July 17 - 19, 2024
The Guest House at Graceland | Memphis, TN
Register Now | View Agenda | Learn More


CCW Executive Exchange August 2024

August 14 - 16, 2024
The InterContinental | New Orleans, LA
Register Now | View Agenda | Learn More

MORE EVENTS