Ryan Smith

Artificial Intelligence (AI) has become a buzzword in the business world, but how can organizations effectively harness its power to enhance customer experiences while continuously improving their workforce capabilities? In this interactive session, gain insights into real-world use cases, from customer-facing virtual assistants to AI-powered coaching, and learn how to harness the power of AI to revolutionize your own business.

Key Takeaways:

- Understand the practical applications of AI in customer-facing scenarios

- Explore innovative approaches to AI implementation for contact centers and customer interactions

- Learn about AI-driven solutions for onboarding and coaching remote employees, enabling accelerated proficiency and improved performance through virtual environments and real-time guidance