Event Information

Request an Invitation

To ensure peer-interactions and session-content is as valuable as possible, we have drawn up a set of qualifying criteria that is tested against each attendee. You can be sure that everyone in the room will be dealing with a challenge and transformation of a similar scope and scale as yourself!

2018 Delegate Information Pack

2018 Delegate Information Pack

CCLE is an invite-only event, focused on only the most senior decision makers for contact centres. Like you, they will be in the midst of their own contact centre transformation, and are looking to share their insights into their own experiences and learn from yours.

Complete the form below to download the Delegate Info Pack and view all speakers, sessions, takeaways, attendee qualification criteria and more. Click here to request an invite.

2019 Sponsor Information Pack

2019 Sponsor Information Pack

Download the CCLE Sponsorship Information Pack to learn:

  • How to speak to the right people at the right time (executives with active requirement to invest in solutions in the next 12 months)
  • How we pre-arrange one-on-one business meetings with your top prospects
  • How our Delegate Profiling works
  • What are our Attendee Qualification Criteria
  • And much more
Post Show Report - Contact Centres Leaders Exchange 2018

Post Show Report - Contact Centres Leaders Exchange 2018

With the workforce digitalising at an exponential rate, and customer expectations increasing alongside it, A/NZ’s Contact Centre leaders are being forced to rethink the way their organisations operate and interact with their most valued asset: the customer. Australia’s 2nd Contact Centre Leaders Exchange  2018 brought together the leading Contact Centre decision makers from some of A/NZ’s largest enterprises, all focused on delivering next-gen contact centres for their organisations.

Download the Post Show Report to see who attended, what they talked about, and the key challenges for A/NZ's most prominent Contact Centre leaders, as well as their investment priority areas moving through 2019 and into 2020. 

If you’re keen to get involved as an event partner to meet with these organisations feel free to contact me. 

Cheers,

Collin Lawrence, 

collin.lawrence@iqpcexchange.com 

0452642426



Customer Contact Leaders Exchange | 2019 Sponsorship Prospectus

Customer Contact Leaders Exchange | 2019 Sponsorship Prospectus

Download the CCLE 2019 Sponsorship Information Pack to learn:

  • How to speak to the right people at the right time (executives with active requirement to invest in solutions in the next 12 months)
  • How we pre-arrange one-on-one business meetings with your top prospects
  • How our Delegate Profiling works
  • What are our Attendee Qualification Criteria
  • And much more