Asia's #1 Regional Customer Contact Event

September 3 - 4, 2025 | Conrad Orchard Singapore

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The speaker Rachel Chong was part of the previous event. To review the most recent speakers list, click here.

Rachel Chong

Manager, Customer Operations Agriculture, Road and Construction (Global) Shell

A consummate professional with 20 years’ global delivery experience in Customer operations & IT Operations management. Currently leads over 60 talents serving Shell’s B2B Construction & Roads and Agriculture & Forestry customers globally in 50 markets. Experienced Community leader who thrives at enabling innovative customer value propositions, best in market customer experiences & value delivery.

Check out the incredible speaker line-up to see who will be joining Rachel.

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