General Manager - Digital Transformation and Analytics
Conference Day One: Tuesday, 25 June 2019
Tuesday, June 25th, 2019
1:50 PM How Energy Super’s New Micro-Service Layer will Enable Safe and Secure Data Sharing with Third Party Service Providers
Data is the new currency in this new technology age and how it is handled is crucial to building customer trust and loyalty. Join this session to hear how David led his team at Energy Super to design a new micro-service layer to their API which will allow third party service providers to safely and securely access membership data.
- Develop the right frameworks to facilitate design thinking and identify customer pain points in the superannuation industry
- Real time function allows Energy Supper to quickly identify customer issues and build rapid solutions
- Gain continuous customer insights and feedback to iterate and improve the service